very easy 1) very easy 2) they offered me the most money for my cracked screen device by $40 3) they paid me just like they said they would

Beware! Will half your offer even if phone in great condition I sent two great condition phones( no scratches/dents) and got quote for $120. They claim some bunk battery issue and issue check for HALF of original quote and get 60 bucks. Claim battery charge was an issue when it was never an issue during use. Like we all know we have to charge our phones daily. Impossible to argue. They have my phones. Not worth the headache of fighting for 60 dolla. I would imagine them using this sketchy tactic often tho. Would def not recommend these guys. I would look elsewhere. Take care.

Recieved a reduced offer by $100… Recieved a reduced offer by $100 because my cell phone battery capacity was at 80%. Overall I think it's misleading because I would think most phones that are 3 years old like my phone would have a 80% battery capacity.

The exchange process was very easy The exchange process was very easy. Also, I did a lot of research and found that the price given to me for my phone was at the top of all other offers. I will definitely use The Whiz Cells again!

Very fast turn around Very fast turn around, great communication. Good offer and Bryan was excellent. Most all complaints I read from other customers, were customer errors. This is definitely an A+ company. Hope to do business again at some point!