DO NOT USE!! DO NOT USE!!! In short: They completely destroyed my washing machine, has terrible communication and will not return my calls! They basically take your money and run DO NOT USE!!!

THE WORST APPLIANCE COMPANY UNFORTUNATELY THIS IS THE COMPANY THAT MY WARRANTY COMPANY SENT OUT TO REPAIR MY 2 APPLIANCES. ER APPLIANCE REPAIR LLC IS THE ABSOLUTE WORST COMPANY THAT I HAVE EVER HAD THE MISFORTUNE TO USE. THEIR TECHNICIAN AHMAD LUQMAN, COMPLETELY MISDIAGNOSED MY DISHWASHER AND WASHING MACHINE. INITIALLY MY WARRANTY COMPANY DENIED MY CLAIM DUE TO THE LOUSY REPORT WRITTEN BY THEIR COMPANY. THEIR TECHNICIAN WAS UNEDUCATED AND UNPROFESSIONAL. ABSOLUTELY NO UNDERSTANDING OF MY FIVE YEAR OLD APPLIANCES. THE DIAGNOSIS WAS SO BAD, THAT A MANAGER FROM FAHW CALLED ME. HE SAID THAT THE REPORT DIDN'T MAKE SENSE. LONG STORY SHORT, I HAD MY APPLIANCES REPAIRED BY AN EXPERIENCED COMPANY. DON'T EVER USE THIS COMPANY IF YOU WANT IF YOU WANT YOUR APPLIANCES REPAIRED.

Do not use this company Do not use this company. The technician Ahmed came out to repair my washer. He completely destroyed my washer leaving worse then what it was before. Would not return phone calls. Was supposed to install a motherboard for my washer, left wires disconnected. Was supposed to return did not he just disappeared . Do not use this company. I only used this company because I home warranty company sent them

If I could provide a negative start… If I could provide a negative start rating it would be great. This is a very unprofessional and unrealizable company, the warranty company I had referred them to us unfortunately so if you are seeing this review please do not do business with them unless you want to wait a very long time for your dryer to be repair. The technician that came out did not explained what was the issue with the dryer he only mention that parts need to be order which will take about 7-10 days to arrive. I have been trying to contact them after the 10 period mark passed and all I get is their voicemail machine. I have left 3 voicemail requesting an update but no phone call has been returned. I still do not have a functioning dryer and I had to contact my warranty company to request another contractor.

Do no use this Company Do no use this Company. I'm still waiting on them to make my appointment for the second time. They came to fix my washer machine, and it took them more than a month to repair it, and still have the same problem, Now they don't answer the phone, bad service at all.