SuperProduct/SuperCustomerService Thank you so much for quickly following up with me regarding the delivery of my product. I made an online purchase 29DEC2023 and was disappointed for not receiving within a month. However, I now understand that combined with overseas shipping and the superior handmade quality of the product takes time. This cannot be rushed. The product and your customer service department are above and beyond the rest. Anyone with doubts about where to make your first purchase, choose SuperLoveDoll!

Above and beyond It's not often you run into a company that can admit a flaw has occurred in it's logistics and will work to right that wrong. They are definitely dedicated to their line of work. Tip of the hat. Date of experience is actually 3/21, but trustpilot has it greyed out?

SuperLoveDoll is Absolutely THE BEST! Absolutely THE BEST!! SuperLoveDoll has never let us down; a wide variety of dolls, great brands and even US stock!, the latest innovations and superior customer service!!

Amazing Quality - Gorgeous Creation! The only reason I gave this product 4 instead of 5 stars is the lack of documentation/information that accompanies these dolls. Example: there were no instructions on use of the "moaning" feature (it has to be charged via usb port before use). You also must purchase a Chinese to USA AC power adapter ($7.00) for the doll heating feature to work (not included or mentioned). The product itself is amazingly realistic and, in my opinion, a work of art. My doll is 75 lbs and 5ft 2 inches - doesn't sound like much but be prepared: they are HEAVIER than you think! Is it worth the money? YES it is! I've had mine about 3 weeks now.

Well i tried to return my purchase… Well i tried to return my purchase literally right after purchase, but the customer service was so bad calls email were sent from china, like it was all bad ,once you purchase its final no matter if your purchase is damage or needs return. They didnt even try.