SCAMMERS Placed my order 30 January 2024. Still waiting on tracking information even though I have followed up several times. Now when I follow up I just get an automatic email response saying they are understaffed! I have requested a refund but get no response. Tomorrow I will have the embarrassing conversation with my bank to report the transaction as fraudulent. SCAMMERS!!!!! 😡

The packaging is very professional and… The packaging is very professional and protects my privacy very well. Very comfortable to use.

When I had a question late at night When I had a question late at night, customer service was there to help, and my product arrived in time.

Unit worked for 30 minutes then died Unit worked for 30 minutes. Tried it a second time and the light came on but nothing else. Tried to charge it and now nothing works. I have sent 3 emails asking for a refund or replacement and I have chat request in queue. Do not pay with paypal they are NOT verified and you will not get any buyer protection. I would love to know who rated their products on their website as there is no way to actually leave a review. Have I been scammed? These people are scammers. Understand we used this item for 20 minutes one time and this is how they are going to fix the issue. Direct from their Chat! Greetings. We are sorry to hear about the product issue you experienced. To compensate you for the inconvenience, we are willing to offer a 50% refund. Do you accept this compensation package? If you have any other questions or requests, please feel free to let us know and we will be happy to serve you. Thank you! I will be calling and disputing this with out CC company since Paypal would rather side with scammers.

Denying me full refund for unused toy... I bought this as a gift for someone and I received it much later than expected so decided to return it for a refund. On their website they claim they will refund you if you return it unused and unopened within 30 days of purchase. They responded by telling me they'd refund me 40%, then 80%, trying to barter with me about the return. Do not buy from this company, they're trying to scam me out of getting my money back and don't honor their website's policies.