It just works fine Well besides the painful experience of trying to drag an 80 lb box out to the car and up the stairs. But besides the the doll was in great quality. I have course read the care instructions and the day before she arrived at the post office I actually prepared for all this. The company who gave me the doll actually threw in a third wig for free I was surprised in fact they even threw in another lingerie. All in all I'm very happy with my purchase no real complaints she works just wonderful everything works out just fine

My experience was great My experience was great, staff was very friendly, helpful and generous! Highly recommended!

Selection, service and Sales too!! VLD is amazing!! Their selection of the finest products us almost unbelievable, their website is easy to use from start to finish, and if you check the site often....the item you've been wanting could be hundreds less during one of their sales. Their customization menu is easy to use and with all of the options from brands to toenail color there must be over a million unique combimations. But the most important thing is that they are a super solid site and trusted industry wide to set the standard in online retail, customer service and making sure that you are delivered a product that will exceed your expectations!!

Excellent Service Excellent service for an interesting and useful product. First time buyer, wanted a doll for a heavy workout when I wanted one and it does not fail to deliver. Depending on how things go I may purchase another. First time purchase and the support staff definitely made sure I would be satisfied with the doll I was buying by way of positive confirmation and continuous updates on the shipment process. The site is designed well enough to find the right product and had the info I was looking for to make sure I'd be pleased with my purchase. All around a company that does exactly what it says on the site, which I greatly appreciate.

A+ Customer Service Customer service is helpful and quick to respond to any question. Plus, the website is nice and easy to navigate.