Bad Product But Good Experience I ordered my torso doll and received it in a timely manner, however, it arrived damaged and not what I expected. SpartanLover offered to replace it but I did not want it replaced. It was not returnable so we came to mutually agreed-upon terms for store credit and I will continue to be a loyal customer.

Great doll Amazing doll. Excellent costumer service. Vlad helped me with everything and always replied fast even with German UPS was causing problems

Shady business practices Customer service has gone down the toilet. Guy who runs it cares nothing about customer concerns and continues to sell sub-par and/or defective dolls. He also deletes negative reviews, so you can't trust the reviews on his site. *Update, company replys to this with wrong customer. Not Jeremiah. Stand by original review. Guy is shady for sure.

I've never had a problem before and… I've never had a problem before and I've ordered a few items. The service on delivery needs help. My item was delivered to another town and then sent back to the correct post office and then sent out for delivery, which arrived a day late. The product is not working properly. The base suction is not working.

Great Customer Service It was only great because it arrived much earlier then I expected. It was extremely heavy getting it out of the box and setting it up on my bed. It was missing the extra eyes I purchased. More importantly, missing socket so I can tighten/loosen both penises. Very disappointed about the mouth/kissing feature. Vlad was great in responding to these issues