I recently order an item and when I received the item was poor quality I recently order an item and when I received it I felt the description was not correct. I did not use the item and I notified customer service only to learn that they basically will not accept returns. I feel jack and Jill company should back the items they sell. They have very poor quality

If I could give 0 Stars I would If I could give Jack & Jill 0 stars, I would. I purchased many items from your store and online but your lack of a return policy sucks. I paid $46 for a pair of heels that I can't wear and you wouldn't even exchange them let alone give me a refund. I will not recommend J&J to anyone after calling and getting poor customer service. Signed, Shopping Elsewhere

Happy shopper Product was exactly as expected and arrived on time. Package arrived with a few free gifts which I thought was nice. Overall It was a good shopping experience.

I was very pleased with my purchase I was very pleased with my purchase. Shipping time was fast too!

Poor return policy I ordered many products which came in two “shipping” envelopes. I did not open some of the individual products. However, the company would not let me return individual products that were still taped shut/never opened. I spent a lot of money. Their policy says once “shipping” envelope was open, there are no returns. I believe that is an unjust policy. This is only about profit vs customer. I’ll never buy from them again. And, tell my disappointment to anyone that will listen-any and all social media.