Very quick I received my doll in… Very quick I received my doll in excellent condition and it was packaged really well I'm very happy with True Touch Doll she's so realistic

Terrible website!!!!! No one has responded to me in months about where my package is and I’m not making any payments to Klarna for anything. You guys are a bunch of scammers. If you really are a legitimate company, you all suck so bad at your jobs. My order number is TT21478D. Please feel free to contact me at anytime. I’ll be available until early October. I’m leaving for the military then and won’t have my phone. Either deal with me now or deal with Klarna because I ain’t going to be around to accept a package and my mailing address is changing. Please have a great day you morons.

Ordered on April 29th and still… Ordered on April 29th and still nothing. I sent out multiple emails and voice mails and still no response. I can tell they really do not care about their customers by the lack of support and customer service. I understand COVID going on and all but not providing any updates or feedback at all makes me think they just don't care. Wish I could get a refund based on how long this has gone on. True touch dolls truly does not care about their customers. That's the truth and being True.

Poor service & I'm still dealing with issues! Have been and still trying to resolve mulyiple issues with my order! Gave them some time to rectify because of the covid-19 pandemic; very slow to respond to e-mails(sometimes you have to send a few to get a response). Tried calling and it goes to voicemail(still have not heard from them via phone!) Was promised on 2 seperate occasions that they would send a "we're sorry" package/item; have yet to receive either one and that was weeks ago!

Would definitely recommend this… Would definitely recommend this company. Purchases of this nature can be sketchy. But right from the start there were no surprises. I had a few questions. All my emails were answered the same day if not within the hour. 3 weeks exactly from my order day my doll showed up. Packed perfectly for he trip from China. Literally 1/2 way around the world. She was every bit as pretty as the pictures on the site. One recommendation, check Utube for care and maintenance. Lots of good vids. there for this type of thing. I think you’ll be happy ordering from this company. Also the prices are very reasonable. Enjoy.....B.