ChinaGrabber.com has improved customer service. I have been ordering with ChinaGrabber over the past 2 years. I have never really had any issues with their products or services. Sometimes, the USPS.com tracking service can be slow to update, but they have nothing to do with this. China Grabber used to only offer email support; Recently, they have also added online Chat which i find very usefull. I would give ChinaGrabber.com a 9/10 - the one place that they can improve is by providing a telephone number for sales and support.

Progress They could not have been more helpful - so I think I can put an excellent mark.

Chinagrabber is a scam Chinagrabber is a scam. They make fake reviews so they can keep scaming people. They have doing this for years. Please stay away.

stay away!!!! I have order a tablet from chinagrabber 3 months ago and I have paid extra for express delivery. 2 months later and after long and futile discussions with them,they couldn't or they wouldn't tell my anything about where was my order.So I contacted paypal and opened a dispute and then got my money back.So, stay away...

Got exactly what I ordered I pre-ordered a tablet computer from them a few weeks ago. It only took ten days to arrive on free shipping and I'm on the other side of the world. It was packaged strongly and all in perfect brand new condition inside. Highly recommended, I will shop there again without any hesitation. Barry T (Chelsea)