Tarralynn
GBRude, unprofessional and offensive email responses I ordered a bunch of items one night and. Received an email response shortly after saying 'void because one item was Out of Stock'. I responded asking if My entire Order Could Be canceled then. I received the Most Offensive Responses from customer Service!!! From telling Me I Am Dumb and need to buy a dictionary to Learn what "void" meant... To telling me I am too dumb to get a boyfriend, but I should so I Would not Need their items. Completely horrible experience and I would never shop with these dickheads if I were You!!!!!!!!!!!!
Joel Hutchinson
AUgood prices - average service some of the cheapest toys on the net. have purchased from this company twice now. the first time was awesome with fast shipping and no problems. However the second time they replaced an item we had ordered with an item we did not. we then entered into a 3 month long exchange of emails with this company as they said they had sent the replacement but nothing else. there communication was one sentence long and very rude, and we waited for up to a month each time to get a reply. the item never arrived and they have since started ignoring my emails. Its up to you if you wish to use them, however just pray they don't stuff up.
Ted Lease
GBWhen I contacted them about promotions… When I contacted them about promotions I got a sarcastic reply. I was asking a legitimate question about the availability of an item I got a second reply "not for you...take your petty cheap ass somewhere else." Don't waste your time buying anything from them.
J
CAextremely ignorant and rude service I ordered a large order which shipped 4 business days later (which is 2 days more than the 24-48 hours advertised). After shipping it I get an email from them saying that a particular item is not in stock and did not ship. I email them about this saying that without that item, my other items are essentially useless. I promptly receive a very rude short phone call saying "All your items are still useable. We no longer carry this item. This is why we hate dealing with you Canadians, because you are so unreasonable!" I replied with "I'm unreasonable?" but heard a dialtone as she had instantly hung up on me. How childish. What kind of customer service is that? Why are they advertising items that they dont carry? Why would they ship an incomplete order without contact? More importantly, why would they insult an entire nation just because they screwed up my order? They still seem to like my Canadian currency though. Will never deal again, very insulted. I hope to help others avoid this complete lack of customer service!
Rodger
GBInexpensive lift to a boring marriage Found this site and it has some pretty interesting products. Purchased for last weekend and we loved it.