Refund Friendly, helpful, efficient - thank you for your help with my refund.

I loved the level of communication once… I loved the level of communication once I placed my order. Part of my order had to be cancelled and I immediately received an email giving me an explanation. The remaining items in my order arrived earlier than expected and again emails were sent giving me the tracking number. I love their attention to detail and keeping me informed until my order was received.

The person from customer service was… The person from customer service was extremely patient and helpful. I am not a new customer, however it is very frustrating to get prepared to finish my order, and the PASSWORD is not received! Very often I shop at night, but that should not make the process of closing the order a problem. "Whitney" actually found the order I placed on Jan. 1, 2024, so I was able to redeem two of the articles I wanted. I realize you use different vendors, so that may be the reason the cart numbers vary.

From start to finish great transaction From start to finish great transaction. I ordered two monogrammed items and they emailed me right away as there was a glitch in their system on the font style. Items arrived 3 weeks ahead of schedule and were perfectly executed. Wonderful selection of high end brands.

Elephantito Loafers! I ordered a pair of Elephantito swede loafers for boys! They were delivered within a couple days and product is beautiful and great quality!