Jorge Artico
MXExcellent curtomer service The page of Gundamit is a great place to buy awesome figures, every day they update their future arrivals and pre-orders which give us a great view of what is about to arrive later. It´s people are such a great help if you ever need something, information, questions, etc. This can be limited due to the factory of the product you need to know, but they sure give you the hand with whan they can, so dont be worried to buy it here, cause every purshace is guaranted with excellent service and care.
AM Collector
GBAmazing Service: Mecha Fans Rejoice! As a model kit collector and builder, Gundamit is an amazing place to shop. The prices are arguably unbeatable, not to mention that they offer free shipping. Buying overseas products usually comes with the caveat of high shipping fees, but here not only is it free but also fast (on average about a week and a half of delivery time since shipping.) Furthermore, the customer service is amazing! I asked about kits that were listed as sold out and they very kindly offered to go straight to the manufacturer for more stock. They also have a discord server where the community and staff themselves can help you out with whatever inquiries you may have. Overall an extremely pleasant experience, if you are a fan of model kits I highly recommend them, try it out!
Steve W
GBCompetitive product pricing and aftersales service I’m a UK buyer of Transformers and Joy Toy Warhammer 40K 1:18 action figures and most of my purchases are via Gundamit and their sister site, ShowZ. The latter is more TF focused and the former is tailored to actions figures. I have purchased to date over the last few years in excess of 100 items from Gundamit/ ShowZ. They are very competitive on price for the products and when it comes to shipping. They know how to protect customer orders and package them up in a way where the contents are very well protected via reinforced boxes, use of plastic box corners and waterproof covering. Of the figures I have received only two JoyToy Warhammer 40k figures required a replacement component. The aftersales communication system is very slick and Gundamit/ShowZ are quick to reply. They have presence in other social media as well should you use them. Gundamit and ShowZ are my go to companies for Masterpiece, 3rd Party Masterpiece transformers and JoyToy Warhammer 40K. I have a number of friends who buy other collective toy lines via them for the same reasons. Buy with confidence from Gundamit/ShowZ.
Freddy D
GB2 Orders in with Gundamit.com - Very Pleased 2 Orders in with Gundamit.com, first order was for a Infinite Dimension 1/100 Genesis, received fast, well packaged box. Second order was with even better customer service, I contacted them for a special order in which they were able to accomodate for me, received safely and very well packaged! This is a trusted and recommended company, will definitely order from them again! Thank you Gundamit.com.
K Dang
GBGreat site to get import figures, especially from china I was mainly using their sister site (showzstore) until I discovered they had this site. I've been using gundamit for close to 4 years I think and I have made several orders with them, and so far so good. I've not had any trouble with them or my items. The added bonus for a UK buyer is the cheapest UK shipment method is actually 'negatively' priced so it actually comes out cheaper than the listed price! In the past when I've had to contact them (about release dates) they've been responsive and friendly in their replies. They even went out of their way to contact me before they shipped a preorder made the previous year. They contacted me because the address did not match my address, and I confirmed it was a present for someone. It's nice little things like this that give the impression this company cares and is reliable. I've also bought the premium account as the loyality points you save up do balance out the cost. Bear in mind I've bought a fair bit so if you're only picking up one or two items then don't bother. You can still try it since they refund the cost of the premium account if you haven't spent a said amount in the year.