Marie
CAAWESOME CUSTOMER SERVICE !!! We have purchased 2 children ride on cars from this company - one last year and then another this year. We have also had a couple of replacement parts - our son broke steering wheel and Hope replaced for us without charging although we told her we broke it.
keeks55
GBBEYOND AMAZING! I purchased a power ride-on w/ parental remote (which shouldn't be so hard to find, but try searching for one at a reasonable price) as a Christmas gift for my daughter. The parental remote option was a necessity for us. My little Angel nugget has Autism/Asperger's, so she tends to be pretty impatient w/ everything, & can & will break into uncontrollable, glass shattering screams for hours. I was admittedly skeptical placing my order, considering this was not a site I was familiar with & I tend to only purchase from Amazon. Not to mention the price comparison alone was such a huge savings. However, I went with my gut & Thank GOD I did! Out of the many great things I love about this business is they actually care about their customers. I know many of us have read someone's claim on other site's, & may experience the total opposite, leaving one to believe the business may have added the review/comment themselves (well at least I have). No, not this time. They ACTUALLY care, show compassion, empathy, plus more! When I called to place my order, not only did I speak w/ a live person, I actually spoke w/ the owner. A few months later a small issue w/ one of the speed settings occurred. Although I was hesitant to contact them, assuming the return policy had expired. I figured maybe they could give me info on which part(s) needed to be replaced & point me in the right direction. I was blown away yet again, by the exceptional customer service I received. Not only were they speedy in assessing the issue, technical support sent parts, provided step by step instructions over the phone, & offered future assistance if needed as well as a partial credit/refund if the issue still wasn't resolved. My apologies for such a long review. I have nothing more then positive things to say for this company & hope they expand to other items (clothing, furniture, etc.). I'd gladly leave Amazon for them!
Diana
GBFantastic! I don't usually order online, however, my niece's birthday was almost here and I had no gift for her. I really wanted to get her an electric car and thought she would enjoy it. I found Stuff4children by browsing in Google, and found exactly the car that I was looking for and it was on SALE! I called and spoke to Hope, who was more than helpful with the whole transaction. The product was shipped right away, and arrived to Illinois in 3 business days. My Niece Loves the car! Thank you SO much!! I would do business with you again :)
Lacene
GBRepeat Customer always received great customer service from Hope. I have been burnt on online purchases before but this company and especially Hope eased my mind and worries. This was my 2nd electric ride on car from Stuff 4 Children. My first order we had issues with not having all the parts of the car to put together. All I had to do was call Hope, she took care of it and I received a replacement car within a few days. My daughter loves her car and always wants to wash it and keep it clean. Because I received great customer service the first time, when it was time to get my niece a car there was no question that I would get it from Stuff 4 Children. Hope has always answered any questions I have had and provides great customer service. I told her that I needed the car within a few days and she delivered on it. I can't wait to see the look on my niece's face when she see's it. As for the car, it was easy to assemble and wow is it sharp looking. The extra $ was definitely worth it and both cars are much better than the ones you see at Walmart, Target or Toys R Us. Would definitely get a 3rd car from Stuff 4 Children if we need one down the road.
anna
CAMy sister will be so happy I wanted to buy something cool for my sister for the summer. I saw online the cutest jeeps for kids. I am still waiting for it but I hope it comes soon because her birthday is in 2 weeks and cannot wait to see her face.