Nick
GBI received my petsie today and I have… I received my petsie today and I have to say it doesn't look like the photos I sent in even the one that was packed with the petsy shipment I'm pretty disappointed. It does not resemble a Chihuahua. it looks more like a husky puppy. The description I gave was that Mickey was a small breed Chihuahua and he only weighed 4 lbs. The thickeness of this plush does not match either. And on top of that it has a tag on the bottom like any other high quantity low quality produced item that shows the material used and also says made in China last I checked items that were handmade with any concern of quality and care weren't subbed out to China. Well I replied to petsie email this was yesterday 12/04/23 have yet to hear anything back. I'll definitely look to other options going forward when it comes to purchasing a meaningful gift for someone.
Cathy Eliades
AULove it. We love our Petsies replica of Lily our Golden Retriever. The quality, communication and attention to detail is incredible. I did pay the extra for updates etc which is a good idea. Highly recommend Petsies
Happy customer
CAJust a great experience all around!… It looks so much like my dog that had passed that my other dog is now obsessed with it. I got it in 8 week and I loved that they sent me emails updating me about what was happening with my order.
S Colleen
GBAmazing Design and Customer Service Amazing design, build, attention to detail and customer service. Our 13 year old black lab passed away on February 19, 2024 and we are distraught at his passing. As he lay next to me slipping away, I needed to find some tribute to him for all the joy, laughter, and comfort he gave us. I am blessed to have found Petsies. After he passed, I chose the largest Petsie with all of the options offered, including the ability to see his development and make changes, if needed. The initial design was very good, but I wanted changes to make him perfect in my eyes. The customer service and design teams worked closely with me until there sat “Major” in front of me again. I’m 74, and I remember the days of great customer service and intense attention to details. It’s hard to find today, but the Petsies crew exceeded my expectations.
Steve Suk
GBDon't waste your money or time Don't waste your money or time. My dog is brown, my Petsies is white. My dog has curly hair (which I specified in my description), my Petsies has straight hair. Be wary of companies that don't stand behind their products as Petsies has no return policy.