Anja
DKExcellent customer service Excellent customer service and high quality products! Bought a Miffy First Light lamp and a Stokke Steps High Chair. Unfortunately the chair came with some scratches. Albeebaby quickly gave me different options, whereof I choose a partial refund, instead of returning the chair or parts of it.
Varveris Mihali
GBOrdered 4 crystal clear Qdos baby gates… Ordered 4 crystal clear Qdos baby gates for a total of over $600. 2 arrived with significant scratches. 1 never arrived. Was told the last one would ship within 3 days, then a week goes by, I ask about it - it's on back order. Replacement for scratched baby gates arrive - one is cracked. Albee baby doesn't answer the phone and barely responds to email. Thank goodness the manufacturer responded to my emails. Probably would use Amazon or BuyBuyBaby in the future.
Monique Chavez
GBRecently purchased a Britax b ready… Recently purchased a Britax b ready stroller with this company and after having some issues with the site I wasn’t able to purchase the item for the original sale price. However, when I contacted Albee baby customer service they honored the original sale price! Couldn’t be more pleased and amazed by this company. Will definitely be recommending to all my close friends. Thank you Albee baby!
Ashish Nayak
GBSuper worse return policy Super worse return policy, they are asking for us to pay for the return shipping cost which is totally unacceptable. The product is in its original packaging and has never been used. We just didn’t like the quality of the product and want to return it immediately, but bummer, we have to pay the return shipping cost. Worst ever company. STRICTLY STAY AWAY FROM THIS WEBSITE!!!!
Josh
GBOrdered a high backed booster seat and… Ordered a high backed booster seat and got e-mail from them that it shipped. Status never changed on UPS from "The delivery date will be provided as soon as possible", and learned it was out of stock when called. OK, that happens. CS rep didn't process refund when it was first requested, and was very rude on second phone call.