Fawny Twiggy Doll I've been contemplating buying an Olli Ella Doll for my daughter for a while, and decided to splash out on the Fawny Twiggy doll. I imagined it to be similar quality to Jellycat brand given the price. I was sorely disappointed, the doll has glue around edging, and frayed bits of material, felt almost 'singed'. What a shame, as the image is beautiful but the quality doesn't shine through. Do not buy if you want a beautiful doll for your child, this will not stand the test of time and feels cheap.

Great Quality Dolls and Toys I bought the Magical Creatures Holdie set of three, and it arrived promptly and beautifully packaged. My three grandsons love the little creatures. They are well sewn and very appealing. During the last couple of years we have also purchased three Dinkum Dolls, as well as various outfits. Everything we've had from Olli Ella has been of excellent quality and the company has been easy to deal with.

Quality is hit or miss and they don’t… Quality is hit or miss and they don’t stand by their products. Don’t offer exchanges only 20% refunds for damaged items. I used to love them but with my last three orders something was always faulty. Like a HOLE in the leg of a Dinkum. I don’t understand the hype when their stuff is always damaged or faulty. Customer service is also really slow and they don’t seem to care about brand image or customers. I’m so upset because I’ve loved their toys when they arrive in good shape. They also use “handmade” and “environmentally friendly” as coo-outs. I also tried to write reviews on the site but they never went through. I can’t find anywhere to write reviews but here to warn others. Don’t understand how it is allowed.

Hair comes out looks a mess… Lovely looking doll but the hair comes put of the cotton and falls out. Really bad for this price of doll. The Annie apple is now discontinued it seems and I can't leave a review on their website. Offered a refund but would not buy any more of their products. Only keeping it as it was a 1st birthday present. Shame I can't add photos

Love my order x We purchased a couple of the Piki baskets for Easter 🐣 and a gift. Absolutely love them so cute. Super fast delivery as usual and gorgeous products.