really long shipping time😣 I placed two orders for plushies on November 9th, they were shipped on the 13th and then i got some regular updates until the 22nd, when i stopped getting updates. I understand they ship from China but it’s been almost two weeks since an update on my order. I’m probably gonna see if i can get a refund🤷🏻‍♂️

Good products and response time, but shipping issues My first order from Mewaii came on time as expected in November. My second order on December 7 had very delayed tracking information. Customer service did get back to me very promptly each interaction. I requested a refund multiple times but they did not respond to that; instead they sent me a replacement shipment that did come in a timely fashion. The first shipment also eventually got here but tracking info was completely off. I did not have to return the first shipment. The products are good, order was accurate, and customer service was responsive. Sounds from other reviews like their third-partner logistics company and tracking is less-than-stellar, especially during the holiday season.

Super cute! and legit I was a little uncertain about whether or not to give this a try, but I've really liked my plushies. I purchased the little alien one and a bat one. Super cute, and my kiddo loves them. I also ordered some stickers (twice). Once the stickers were a bit smooshed but the others were not.

Cute Quality Plushes I'm seeing a lot of references to TikTok and "Live" in these reviews and I can't speak to any of that... but I purchased directly from their website on 3 separate occasions and have had no issues. The shipping does take a while (coming from China to US) but it does come eventually and has decent tracking. The plushies are soft and high quality. It takes a day or two for them to fully fluff up after being vacuum-packed.

If I could give zero stars I would If I could give zero stars I would. I ordered an item on 12/4/23. I paid for expedited shipping and still as of 1/10/24 no item and no update to tracking! I have emailed customer service multiple times and they continue to tell me to be patient! I have asked for a refund at least 4 times and still no refund just them saying “let me check logistics”. DO NOT buy from this company.