Christopher
GBNo response, no product, and no refund I ordered a product (which their website said would ship in 1-2 days) on March 21, and on April 2 asked for an update after receiving no communication other than my card being charged. After no response again I reached out on April 6 and asked for an update or refund. On April 11 they confirmed that the product was discontinued, so I asked for a refund. Still no response. These people are unethical. Don't do business with them.
Raymond L
GBGreat Experience. I am very happy with the quality and customer experience I received, which is a rarity these days. I have already had my sister in law purchase from them as well based on my recommendation. Keep up the great work!
Lisa
GBDO NOT ORDER FROM THIS COMPANY!!!!! I put in an order on April 8 and received a confirmation of purchase email. I received another email on April 11 stating that the order status had changed to "Awaiting Shipment". It is now May 28 and I have not received what I ordered. I have left several messages, and sent several emails to the company concerning this and have had no reply. The item I ordered was quite expensive so ended up putting a fraud alert in to my bank in hopes of receiving the money back. I would advise anyone thinking of ordering from here to NOT do it. I think I've been scammed.
Cathy
GBVery bad customer service I have not received the item I ordered 3 weeks ago, nor have I gotten an email about its status. The website still says "awaiting fulfillment" for the status of my order. I have called 5-6 times, and done online chats, I keep being told the item will be shipp d out any day - yet still, no delivery. I am fed up with the poor service, and now my daughter will not receive her baby shower gift from me in time for the shower. I am very unhappy.
Elissa Zies
GBDO NOT ORDER FROM THIS COMPANY!! I made an expensive order and was on the fence about spending that kind of money to begin with. It has been 5 weeks and I have not received a shipment. I've made numerous attempts to contact customer service, emails, calls, creating a ticket. THIS WEBSITE NEEDS TO BE SHUT DOWN! I don't believe there is actually an inventory much less customer service department. The website looks legitimate but don't be fooled, it's a scam! I will be filing a complaint with BBB and disputing the charges with my bank.