Sale Peice We received the car but it’s still in the box til Christmas. I’m sure our grandchildren will love it. I have emailed Kids-Cars twice now to ask about a sale price I saw for the vehicle right after we ordered it, and I was wondering if I could be refunded for the sale price. I also saw an advertisement for free shipping. I have not received a reply. Barb

Poor customer service and slow processing. I had to change my address, was told multiple times that my order was going to be sent out,It had never been sent out. Tried to call service and talk to someone but no one could give me any actual information. No one calls you back or emails you back. I am still currently waiting and have been told it would have been here by now multiple times. It’s been processed on my card for two weeks. Will probly have to cancel my order. Very poor customer service.

Picked up kids ride on Picked up kids ride on, brought it home just to find out it wasn’t the one I ordered. I order a two seater police truck and ended up with a single seater. It was a smaller version of the one advertised. Has not been rectified as of now. Update- Returned it and they replaced it with not the model I had originally ordered but one that is at least equal may be even better. Thank you 🙏

Worst experience online ever They were supposed to have my item in stock, after nine days, still not send. I wrote email and I didn't get any answer. I called and they tell me to send email. They just reply me when I make a contestation with VISA to accept cancelling the item that they didn't send me. Worst experience ever, i spend a lot of time.

I call customer service alot and I… I call customer service alot and I emailed you guys more than 5 times about my order but I didn’t get any answer about the e scooter order details and it has pass the 10 days