need to improve customer service Can find a lot of stuff there but does not respond promptly to customer.

I placed an order for a aerator on… I placed an order for a aerator on Shopzima and they quickly took my money but after payment through Paypal I was dropped from their website. When I went back complain with Paypal they said there was nothing they could do. I never received a confirmation of payment or any information regarding my purchase other than from Paypal that the money was subtracted from my account. I tried to e-mail several times with no respond from Shopzima. I am in the process of trying to get my money back, but I think it is a lost cause. I wanted to put this review out so no one else falls prey to this company.