TB from UK
GBWe all enjoyed the displays and… We all enjoyed the displays and educational content. We appreciated the support in accessing the venue for our 2 children who have autism / ADHD - the care and consideration for their more neurodiverse needs was greatly appreciated and made it much more accessible for them. Thank you.
customer
GBSuccessful experience of payment and ticket printing Pam, the customer service rep, walked me through the process of on-line payment via credit card and printing the ticket via my e-mail. Pam was professional, patient, and customer service oriented. I am happy and satisfied with her service to me.
customer
GBEasily followed the prompts to purchase… Easily followed the prompts to purchase tickets. When confirmation email was lost it was easy to navigate site and have the email resent so I could view + print the tux
Marcus
GBGreat Customer Service Experience I phoned in my request for parking passes for the second weekend (Which by the way completely blows) The lady that helped me was so nice and helpful placing my order for the parking passes and she was ready to take care of all my needs for the Fantasy Feast and Gate passes but I declined on the rest I wanted to do some of it. (Which I did do) It was also so very easy when I bought my Fantasy Feast tickets online it was kinda confusing but simple enough that I figured it out
customer
GBI lost my email with my tickets I lost my email with my tickets. I sent an email and called R Entertainment. Within a few hours they resent them and I can now go to the concert! Great service and prompt response.