I was very frustrated trying to find… I was very frustrated trying to find out where my tickets were and not being able to find a telephone number to call for help. I used the chat method and Kevin W was awesome. He spent a lot of time working with me and got it resolved. Thanks Kevin...

Makayla J Makayla J. was wonderful, super helpful and took care of my issues quickly !!

Kevin W at AXS USA Kevin W at AXS USA. Excellent and speedy service.

Well I had a hacking issue with some of… Well I had a hacking issue with some of my tickets with an ex who REALLY wanted to go but kept messing things up and i got with technical support and a representative named Malik got right on it, spoke with his team of workers had me send identification remedies through another personal email and within minutes I had my tickets back bare in mind the concert was the day of. So thanks Malik. You did phenomenal buddy. Appreciate the help. -Kyle

Agent helpful, responsive and quick. Review is for customer service via chat only. Jermica was helpful and able to solve my problem quickly. I was trying to cancel the listing of tickets I wanted to sell. (Listing the tickets for resale was not an easy venture either BTW). They were able to cancel the listing very quickly after a few confirmations from me about my name, the event, and an emailed code. Appreciated they shared that AXS isn't compatible with Wi-Fi. Helpful to know! What I will be doing is avoiding AXS as much as possible. Thanks Jermica - no thank you AXS.