Michael B. Rubin
GBI saw an excellent performance of the show "Hair" at Signature Theater in Arlington, VA I saw an excellent performance of the Broadway show "Hair" at Signature Theater in Virginia. I paid Goldstar less than half what the ticket sold for online at the theater, even including the $6 service fee, which I'd like to know the reason for. The theater is on the cozy side, not like the large Broadway theaters I've been to. I prefer a cozy theater. It would be nice if the sign to the theater could been seen from the road driving up to it but it is hidden by a tree and I drove right by it. The ushers were all very nice. There is free parking at a public parking garage next to Signature Theater. I've gone to quite a few performances over many years that I bought a ticket for at Goldstar and been happy with all of them. I highly recommend joining Goldstar.
toni
GBI’ve used Goldstar many times and have… I’ve used Goldstar many times and have had 100% a great experience in San Francisco. The ability to see and support local theatre and music at an affordable price is great. Last night our seats were 3rd row center for a play. Thank you, Goldstar .
CYNTHIA THURSTON
GBAlways so easy to use Goldstar Always so easy to use Goldstar! We greatly enjoy going to see plays and concerts but cannot afford season tickets. But with Goldstar, we have been able to see so many theater and musical shows over the years because they were affordable. Easy to print out your tickets at home or do mobile tickets on your phone.
Sheri Denkensohn
GBChange in getting tickets/ customer service As a frequent Goldstar user, I would purchase tickets and get them when I purchased. This last time and the time before I did not get them until the date of the event. That is unsettling, especially when you are the purchaser for a group. Also, as a wheelchair user, I was able to email customer service and Goldstar worked with the venue to change my tickets to ensure accessibility and communicated with me via email. I never heard back from customer service so I contacted the venue directly. I hope this decrease in service is not due to the new naming of Goldstar. My previous ratings have been a 5.
Lee
GBFat Ham Alliance Theater I have used Goldstar many times over the years. This is the first time I had a bad experience with what must have been a clitch in communication between Goldstar and Atlanta's Alliance Theater. When I arrived (30 minutes before performance), I gave the box office my confirmation number. I was told Alliance had no records of any Goldstar tickets for the evening performance. I had 4 tickets. There were two other patrons who were told the same thing. As a result, I had to wait until the box office confirmed that it had no shows or other tickets that were not being used before I was given the four tickets I purchased through Goldstar. In that this show was open seating, I was very concerned about finding four seats together. Fortunately, I was able to find four adjoining seats. I don't know the mechanics of the communication between Goldstar and the venues of events tickets to which are sold on Goldstar; but obviously it did not work in this instance.