I bought the wrong tickets for the… I bought the wrong tickets for the wrong day. The staff ( Jeff) was very helpful and lead me to the right purchase with no inconvenience. Congratulations Samuel Maldonado Mexico City

We Got To See The Hours After All Well we got to see The Hours at The Met after all but the overall experience was odd. On 12/1, I got a call from Jeff who said they would give us tickets in row U of the Orchestra for the same price as the uppermost tickets we had paid for and could I please redo my one star review. He wanted me to do it right then! I said no, get me the tickets and then I’d consider it. We got tickets but they had no Met Opera identification on them so we had low expectations. But Hallelujah, they were indeed legit and we enjoyed the show. So if you don’t mind an odd experience, sure, use these folks.

I gave 5 stars despite a small glitch… I gave 5 stars despite a small glitch because of the excellent customer service. I had received a confirmation email for my order but never received the ticket download. I called the morning of the show and they got right back to me, corrected the situation, and even upgraded the seats. A very nice lady name Liza helped me ...

Appalling service Appalling service, I wish I'd never used them. I've booked a ticket for the NY Met for 6th October and fully paid on the 29th August. The email states tickets will be ready on Aug 30, 2022. Today is 26th September and still no ticket. I asked the customer service and was told I would just have to wait, why when they already have my money? I totally resent paying $257 to these people and have nothing to show for it. I travel to the US next week and will not have access to a printer so even if they do send a ticket, which I doubt, how will I print it? I definitely won't use them again.

Scam artists! Avoid! At the last minute (24 hrs before the performance), they sent an email saying that they had cancelled my tickets and refunded my money for the ballet. But this was well after travel plans had been made. An in fact, they did not refund my money. DO NOT USE THIS COMPANY. They are fraudulent.