Margaret Harris
GBQuite exceptional customer service I have never had such good customer service. When one of my old dogs died I was able to put off deliveries for several months to allow the other old girl to get through the Yumove Meg had left. Everything worked exactly as arranged. When Jess died and I needed to cancel deliveries altogether another very sensitive conversation with your staff. They are quite exceptional.
Peter
GBDaniviette was pleasant and helpful… Daniviette was pleasant and helpful when I called to cancel some medical tablets for my aging Lab. While I brought YUMOVE tablets, it was through Amazon, not YuMove. Daniviette was kind enough to look up options for me, Amazon or Chewy and give me their respective Customer Service numbers. I resolved the issue with Amazon, thanks in a large part one Daniviette being so kind and courteous and helpful. I recommend nYUMOVE for great customer service.
Debbie Abazzio
GBHolly was very personable on my first… Holly was very personable on my first and subsequent phone calls. She remembered me and our conversation. That is such a personal touch. Holly is knowledgeable about the New Move product. Pleased to interact with her.
Shylo Mosier
GBGerman Shepherd with CCL surgery My German Shepherd had already had CCL surgery for one of his hind legs. He had been on joint supplements his whole life (not Yumove until last year, he is almost 4). Last summer he started limping on his other leg. I figured we were in for another surgery but I wanted to switch supplements and did some research and found YuMove. I wanted him to be on joint supplements but wasn’t hopeful. Well he stopped limping and clicking and he is doing great and never needed another surgery. I know this could change in the future but I’m a believer in these. We now have a corgi as well and she takes this daily now. I love the product and it’s a bonus they eat them like treats and my shepherd is a picky one!
Christine Pomicter
GBI contacted customer service this… I contacted customer service this morning about my order. I had made a mistake and ordered way too much. They got back to me almost immediately and helped me with my issue. I really appreciate the prompt response!