I have used BPT since about 2010 IIRC I have used BPT since about 2010 IIRC. They have always been enormously helpfully in projects I have managed. Helpful in getting started and creating box office(s) for these various projects. Altho' I haven't checked their rates in recent years they were the cheapest (IIRC) among similar operations when I began with them. An added advantage for me has been the very helpful people in their Edinburgh office which is the city I live in and where I have managed the various projects. Well worthy of a 5-star review in my opinion.

Do Not Use Brown Paper Tickets Used their platform to sell tickets, have waited 4 weeks since the event and still have not received the money, around $1,400. Likely a scam, check out their Better Business Bureau page. It's a joke they call themselves the "fair trade ticket platform."

Good and easy experience Purchased some concert tickets from BPT a couple of times and I received them quickly. I haven’t had any problems and I highly recommend it to anyone looking for easy access to tickets.

Not paying refunds As many people before, event was cancelled in 2020, transferred to late 2020 & cancelled again when further 2021 date announced (which was cancelled). Requested refunds numerous times from Brown Paper Tickets but never got anything more than an automated response. Raised a chargeback with my Credit Card company who refunded me the money. Book through someone else.

BPT owes us nearly £10,000 for ticket… BPT owes us nearly £10,000 for ticket sales made in December 2023 - over a moth ago. There is no support, no response to emails. Have used for many years without problems but will never use again.