Good and easy experience Purchased some concert tickets from BPT a couple of times and I received them quickly. I haven’t had any problems and I highly recommend it to anyone looking for easy access to tickets.

Not paying refunds As many people before, event was cancelled in 2020, transferred to late 2020 & cancelled again when further 2021 date announced (which was cancelled). Requested refunds numerous times from Brown Paper Tickets but never got anything more than an automated response. Raised a chargeback with my Credit Card company who refunded me the money. Book through someone else.

Ridiculous, please do not use! Never use this platform. Such a scam I have lost out on such much money. It's like they're struggling and want the money to themselves. Customers services is useless and basically they are stealing money from me. I am looking into taking legal steps because this is just outrageous.

Fair Trade Real Tickets I have purchased tickets from this fair-trade ticketing company on a number of occasions. Not only have I been very impressed with the service, they actually deliver physical (real) tickets by post. The tickets are not actually printed on "brown paper" as one might expect, but they are very appealing.

Be very aware!!! BPT still owes our non profit over $22,500 from March of 2020! I would be very hesitant to use them! They owe different organizations over 7 million dollars and blame it on Covid!! Enough is enough just pay what you owe and move on!!