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Casino Guru Was Able To Get My Confiscated Winnings Back! I played a no-deposit welcome bonus on 7-bit. I was able to make the playthru and won $727. When I tried to cash out, my winnings were confiscated for having a supposed “duplicate account.” I’ve never played there before so I was very confused and frustrated. After emailing the casino back and forth, I lost hope of ever retrieving my winnings. But I wanted justice and proceeded to contact Casino Guru. Michal was the Guru who helped and he was diligent about going back and forth with the casino until the issue was resolved. It took some time but the wait was well worth it. I couldn’t believe he came thru for me! Casino Guru is highly recommended. And I appreciate 7 Bit for also coming thru with my winnings. They are a fair casino after all!

I Owe Some Stars On January 24, 2024, I rated the Guru service with a single star based on an unfortunate experience encountered. Prior to me posting the review, I did reach out to the Guru via email because my sole purpose was to just let them about my experience and nothing else. Unfortunately, I never got a response. I was taken aback by the Guru's response to my review. In the review and the email sent to the Guru, I did not mention any monetary concerns, as my frustration was not related to any financial matters. The Guru stated, this was my 5th complaint that I submitted. I will confirm it was. Why would anyone continue to use a service that does not meet expectations? This site doesn't allow for issuing two sets of star ratings for a review and that is why when I gave my review I made it very clear that my submission is not representative of how I feel about Casino Guru as a whole. I voiced my gratitude for the invaluable platform they provide. Here you go, Guru, your stars.