The customer service is great The customer service is great, there were technical difficulties with the shipping for one of the packages due to the carriers, I reached out and got quick responses from pawzity, not to mention with action! The products turned out beautiful and better than expected. Will definitely be doing future business with this company. Overall a great experience!

Nice Product. The mats I ordered looked great. Had a problem with name mix up and after a couple emails was very pleased that this company stood by their policies and fixed the problem. The photos of pets turned out great. Appreciated the quick responses and satisfaction with the outcome.

Very hard to get any response via… Very hard to get any response via emails even though they say they will respond within 48 hours. Took 3 emails and over 10 days before I received a response. Also they do not inform you that some products come from over sees and there is an additional international charge that will show up on your back account that is not included in the original price.

Customers are always eager to receive… Customers are always eager to receive their purchase. An email acknowledging the order, and when the merchandise will be shipped will help provide confidence in our purchase. I had not heard of this site, but wanted to purchase the merchandise. I purchased the doormat and a sign - both look great, and excellent quality! The doormat was received in roughly 15 days. The sign was around 30 days. An email setting the expectations, or at purchase would have put my mind at ease when I was going to receive. Please note: I will purchase from this company again, as the quality was superior.

The item I ordered turned out better… The item I ordered turned out better than expected; it’s actually beautiful. The fact that you can get such great quality personalized items, and as quickly as it came, for such an incredible price! The website does not give the final product justice. Extremely impressed! We will definitely order from them again!