Preorder key was available as soon as release I pre-ordered The Tomb Raider remastered key. It didn't show up under "show key "( or whatever this key resellers websites button for that) I thought it would give me a key that would show up on steam as the game was pre-ordered. But I checked back an hour or so after the game was available and there was the key in the interface and steam accepted it.

Official reseller ! Official reseller ! We can also pay with paypal (not to bind credit card); just perfect; i would recommend.

Did not deliver product on time. Did not deliver product on time. Support also does not respond in a timely fashion. Discord admins deleting channels where folks are discussing issues. Edit: Refund process went smoothly and I got a discount code for the inconvenience. +2 stars

Ordered Helldivers 2 Ordered Helldivers 2, never got an activation steam code. Followed up with support but also never heard back Update: Merchants reply is correct & I concede to embarassment. GMAIL has flagged the reply from support team as SPAM & catergorised it to the spam folder. I hadn't checked the spam folder, and after the first couple nights of looking for the code I had lost hope and stopped returning to check. When receiving the auto email asking to leave a review, this prompted my poor review following the -so I thought- poor communication. Reply from support does outline a delay they are experiencing from provider on receiving some keys and offered a refund or to wait for the key. Apologies to the team, I've updated review to 4 stars. Communication and professionalism has been great. The SPAM categorisation is silly. Support team have been helpful in processing the refund, thank you.

Quick and easy Quick and easy. They had the cheapest price, created an account bought the game and received my game.