calamaritas
ATPolite and efficient service I failed to meet my post offices pickup-timeframe, when my package was sent back to Japan Gamebaz contacted me within the same week and arranged for re-shipment right away. I was very pleased with the fast and efficient service I recieved, the Gamebaz staff I talked to in the process was very polite as well.
WizYuan
CAWould recommend. As I wanted to get some gifts for some friends, it turns out GameBaz was the only one that carried the product. I was reluctant at first to purchase, provided that there were no recent reviews of the website (last review dated to be about 2011.) [Google didn't even show this website. Huh.] I put in the order, and the quote was 5-10 business days, which I was provided with an order number and was able to search up my order online. After 7-8 business days, I began to slightly worry, as there had been no changes in the order details. I sent an email to GameBaz, in which I received a reply in under 10 hours that was an actual email, not a copy-paste or automated email. It explained the order/shipping process, and that I should be getting an update shortly. The email was not in broken English, which is always a huge plus. At the 10 day mark, the order was 'shipped' and a tracking number was there, in which confirmed the shipment. 1 - 1 1/2 weeks later, the parcel arrived in a box, in which had a good amount of packing material as to not break the product. Well worth the experience, I ordered a second item, to be sent to a different country. Product was sold out, and in lieu of that, was a 'Request Quote' option. Did the request quote, and in under 10 hours, received a quote, and any details that was about the product. Because the product had a Used 'Limited Edition' item, they confirmed that the accessory was also there, and that the 'New' product was approximately 5x more expensive. Agreed to the order, in which I processed through PayPal, and in approximately 8-9 business days, the order was sent out. Extremely satisfied with the response/response time from the company, and the overall experience of the transactions. Will definitely recommend for people who are looking for exclusive products that aren't sold in North America (as I live there.) The order processing time is a downside, but provided in general, is well worth the wait, as the prices is one of the cheapest, depending on what product you want. TL;DR: Would recommend, no issues with two orders.
Ian
GBTop-Notch Website First off, the selection of games is fantastic; you can find games that are ten years or older, only released in Japan, and they're being sold in great condition at cheap prices. Then there's the customer service: if you need to contact someone to say, for example, that your payment may be a bit late, simply replying by email will hook you up with a real person with legitimate English-speaking skills. Finally, the speed is fantastic. They sip out as soon as you payment arrives, and the item gets to you within days. I highly recommend ordering from this website!
Joe Snow
ZANo problems. Have bought from Gamebaz twice and it was delivered successfully and well packaged to South Africa each time.
G.S.
DEExcellent Games, fast shipping, secure shopping I ordered some Game Cube games. All new and at a resonable price. Fast shipping, quick order processing, overall excellent service. Recommend it to every passionate gamer or collector, as you will find some rare games either as new or pre-owned :-)