R F Bower
GBMy Go-To Hobby Store Hobbylinc became my go-to hobby store when the local brick-and-mortar hobby shop closed. They almost always have what I'm looking for, at a decent price, with reliable delivery. The only problem I've ever had was a shipment in which a glass paint jar got broken. I informed them via email, they responded within a few minutes with the option of sending a replacement or reimbursing my credit card, and resolved the matter immediately. I like 'em!
Randy Kautto
GBGood prices, slow fulfillment Hobbylinc has an enormous inventory with good to great prices. Their fulfillment speed is comical as it takes them “forever” to process the payment, pull products from their warehouse and ship. I’ve purchased many item from this site over the past few years and will continue to do so. But…they have the slowest fulfillment on the web in my experience.
Leon Venter
GBVery happy customer! TLDR: Stellar service!! Will now be my first stop for all my modeling needs! I recently placed my first order with Hobbylinc because I liked their easy-to-use website, awesome selection of hard-to-find and common products, and great prices. I was subsequently very impressed with their outstanding service and communications, robust packaging, and quick delivery. That checks all my boxes, so Hobbylinc now has a new regular customer!
JC
GBEarly birthday gift I ordered a Trumpeter 1/700 Tirpitz last Christmas Eve on December 24. Shipper is USPS and estimated arrival is at January 6 Thursday 1 day before my birthday but much to my shock, it arrived earlier than i expected at morning on January 4 Tuesday. I checked out the kit after opening the package and i saw that everything is complete. No missing parts. Good job guys. Will definitely order from you again.
Doh
GBGreat Customer Service I was asleep at the wheel and ordered too many of one item. I emailed support and they were able to fix it with no problems. You might think this to be such a simple thing but once a competitor, though shipment had not taken place, in fact on backorder for 3 months, told me to return the unwanted items after receipt at my own expense because the system did not allow cancellations (the expected ship date has been extended another 3 months). Needless to say after that, I will order from Hobbylinc whenever possible.