Ben Russell
GBTruly amazing customer support! ApexMC is deeply overpriced and their main selling point is their "top rated customer support" well whoever rated them obviously never met the witherhosting staff. Talking to landon was like talking to an old friend and he honestly set up my server for me, rivaling even apexmc's support team. now I do admit, it does take a while for them to get to you but when they get to you the answers are prompt and deeply helpful! 10/10
Mac
GBOverall Experience Meng was really helpful and went out of his went to assist me with my problem. Similarly all other staff members share this behaviour which is what I really appreciate. Given 4 stars as everything is perfect except the fact that there's no downtime notification and customers are left to figure out the problem themselves. It would be great to have better downtime notifications.
Ayla Xypt
GBWither Hosting is Top Notch! The staff is amazing, I am not super experienced in server management! I have decent knowledge in programming but I started making a minecraft server network (I began on Apex Hosting, and I am planning to move my 3 servers from Apex over to witherhosting). I have run into issues (caused by me) and the staff always helps me with the most kind and thoughtful attitude! They always explain if I don't understand something, and help me however they can! I'm so grateful! I love that I can use the multiserver system to setup multiple servers with whatever allocation of CPU/RAM/SSD storage I want, My only issue is that I can't add more than 800% CPU lmao. I got enough to put more than that on each and so now I have used up my storage/RAM allocation and have extra CPU vcores. that's okay though because it'll come in handy when I swap my 3 apex servers over eventually. Overall they have the best prices, and the best service I have come across. They are also the only hosting service with the Multiserver setup that I have found thus far.
Qween
KHThe support is bad the support is just so slow and respond just to respond. if you think you don't need support please think twice because I can't unzip my files on there panel and I need them to do it for me but the support took 5 hours to replay and the respond is useless they basically say click Unarchive even tho it not working. i tried discord and everything no respond.
ArchiePlayz
GBBest Support team ever A staff of the Wither Hosting Company had helped fix an issue where the player account would not go over a certain number. Resolved within 2h Good response time as well Love you Meng