Jaime Marshall
GBnot a happy camper, trying to be patient but no customer service response is making me annoyed I have used this site for years to get my xbox gold renewal and usually it is fast, but i paid for my new gold subscription and have not recieved it via email like i usually do. i have sent emails and tried talking to the so called live chat and no one has ever answered. usually im pretty happy with this sit but this time not so much. i hope i get my item before monday because if not im going to be filing a dispute bc they arent even replying to their customer service emails or chat and in my account it just says processing, but the money has come out of my credit card and paypal
Richard Surplice
GBScumbag company Scumbag company. Not honouring pre orders from the old owners of the website. Promised refund but never received it and I have tried multiple times contacting them. They will say use the chat function on website over email so communication is slow and there is no history of you contacting them Edit 02/04/2021 order 195100533284- will update if refunded
Rob C
AUA single purchase attempt. Never again. Have only attempted to buy from them once - attempted being the keyword. For whatever reason, I was sent an email that was asking for personal details related to my PayPal, all in the name of security. Questions such as what city I live in, my full name, my email address of the account. Why don't I just give them my birthday while I'm at it to put myself at even greater risk of scams and theft. This is not standard practice for any of their competitors, and I'd rather shop with the knowledge that my personal details aren't willingly being shared over email.
Dave Collinson
GBI original review was flagged by this… I original review was flagged by this company for breaking TrustPilots guildlines ??? Yet I gave it 3 stars because I praised the cheap prices but I was concerned of lack of security (at the time of writing that review in 2018) and it took a while to recieved my key yet they flagged it down as breaking the rules. More like trying to get rid of bad reviews so I wouldn't recommened them at all as they don't believe people's shopping exp should be honest.
Hendro Hadianto
IDWas slightly hesitant to use this… Was slightly hesitant to use this website as the past few reviews were all negative (saying they'd been charged but not received the key) however I took a chance as the price for the game I wanted was so low (60% off the steam price). Received the key within 2 mins of payment, very happy.