Bunch of thugs I placed an order in early December and on 12/23 it said it was delivered. Nothing was delivered to my apartment. Upon reaching out to them, I found out from the proof of delivery that it was delivered somewhere else - the place that doesn’t remotely match my building. The support team keeps repeating that given this was delivered, they cannot do anything about it. Bunch of thugs!

Skull & Co Skull & Co. engages in extortion and environmentally harmful business practices. They work with an ethically questionable Chinese shipping company that has no qualms about demanding "re-shipping" fees when they feel like it. It was claimed that the shipping address I used was wrong, but after triple checking, I confirmed that it was not. They claimed that if I did not pay up to get it "re-shipped" they would proceed to destroy the item in the warehouse. This is an incredibly unethical and environmentally harmful business practice. Had I known this in advance, I would never have ordered from them. When I requested my money back, they said they could only refund the item's sale price and not the original shipping fee that I paid. Luckily, I used PayPal for the payment, and I was able to get refunded in full.

Don't buy from these guys Don't buy from these guys. Did not receive my product. Tried contacting customer service through email and Instagram private messages, and nobody answered. Complete scam.

Terrible customer service Terrible customer service. Sent me wrong item and then blamed me for the mistake. Would not accept return or exchange and I will not do business with them again. Buyer beware - should have read these other reviews before ordering.

Never arrived. Customer service useless Ordered the new oled dock when it was on backorder. It was shipped from a warehouse in China but never arrived. When I contacted customer service, they kept telling me to contact the shipping company directly even though Skull & Co should have all the information and shipping insurance. Very unprofessional and doesn't respect the customer at all. Don't trust the reviews on their website. I left a review there and it never showed up. They definitely filter what shows up.