Would not cancel an account I had for… Would not cancel an account I had for months and continued to bill me. Using their support did nothing and it seemed like they didn't care. So I had to stop payments from my bank and they never refunded me 3 more months of charges their system would never stop. Steer clear, plenty of better companies who are real and right.

Unpleasant Experience 1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)

Could provide more info and update their client area. Apart from their user interface, which could do with a serious update, I've never had an issue with them. I've used them before for both multiple Minecraft and 7 days to die servers. Support was relatively quick, no issues canceling whenever I did it from the client area. I only did 4 stars because I've learned over the years that knowing how much RAM, etc. is important and I feel they are not upfront about what you get for what you pay for, also like I mentioned above their client area interface could really use an update.

BAD BUSINESS I wanted 1 month of service but ended up paying for 2 months because they dont label it as auto pay. i stopped using my server for 7 days to die 3 weeks in because it kicked half my players off repeatedly. so i payed a nice $80 for 3 weeks of service and they REFUSE to give a refund and the bitches absolutely ignore any request for a phone number. USE BLUEFANG FOR 7 DAYS TO DIE ITS CHEAPER and i had no lag with my 50 slot vs gameservers laggy 30 slot.

Exceptional Customer Service, Quality Product I've been using GameServers Hosting for a while now to play Terraria with my friends and they've been nothing but prompt, professional, and helpful when it comes to my questions and helping me get everything set up just how I want it. I've never had any technical issues and my friends and I have a blast. Thanks GameServers! Thanks for putting up with all my support tickets, haha.