Good tech support is appreciated I rented a Rush server for myself and my grandson. I found the setup a little confusing, especially since a Rush update wiped out my admin settings and Rusty stopped working after the update. Gameservers tech support responded quickly and helpfully to the 2 Support tickets I opened. Now my grandson and I are happily playing Rush on my own server. Good tech support is hard to find. I appreciate it when I find it.

Just awfull... First of all I'd say that their costumer support is down right terrable. Either its waiting 2-3 days for an responce or its the unexperienced crew knowing nothing about the game they're serving. But the worse thing is their constant networking errors. Quite recently I had 80% of players online haveing pings over 10000ms. on a 20 pop rust server. as of writeing this review my server just crashed propely wipeing all user content as it did for 2 weeks ago. Been using gameservers for about 1-2 years its just getting worse and worse

Would not cancel an account I had for… Would not cancel an account I had for months and continued to bill me. Using their support did nothing and it seemed like they didn't care. So I had to stop payments from my bank and they never refunded me 3 more months of charges their system would never stop. Steer clear, plenty of better companies who are real and right.

Unpleasant Experience 1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)

Broken server and no desire to help… Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement