felix koenig
DEAdware Bought "condemned - criminal origins"(That is the full name of the game). The order was processed really fast. However the email said its a standalone game and linked me to an external website, which was immediately blocked by antimalwarebytes. After disabling it I could download some shady downloadmanager, which I uploaded on Virustotal. The test results showed adware.
Thomas
DENot recommended I ordered a game and paid via PayPal. After some minutes i got an email from gaming dragons that they want a copy of my id card or driving license. I use PayPal a lot with many different online shops and nobody ever asked for such a thing. This is absolutely unacceptable and NOT customer friendly. I canceled my order because I am not willing to send a copy of my id card to them just to buy a game. Also the shop's website can be displayed in german, but the TOS and after sales communication is in english only, unacceptable, too. I will never buy there again.
Carlos Tarelo
GBWaiting, verification, out of stock?! Their website says a CD key should be dispatched within 2 hours. It was around 4 hours before I even got an email asking for verification, rather than my CD key. After providing verification, they told me they were out of stock and would be in stock tomorrow. Why didn't it say they were out of stock on the website? I think customer support lied, so they wouldn't have to do their job. Either way, when a customer buys something, you provide them with the item. This is ridiculous. Never using them again and you shouldn't either; there are far faster and ethical companies out there.
N4r4s
GBRidiculous! Ridiculous!! asking me copy of ID. Seriously??? maybe want may credit card details too? I did purchase a game £10 worth or a gun or don't know kind of secret stuff? What a heck??? Money was taken off my paypal send me a code!! What confirmation of my personal details would do??? Why this wasn't told me before I placed an order or before confirming purchase? Like the thing about VPN????
Gorkyan
ESPATHETIC Wrong information about the game (Sacred 2 Gold Edition): in the website they say that the game have 4 languages; that's false, it's only in English. As well as, in the web they say that the game will be delivered in 2 hours at the most; i had to wait 7 hours, in spite of the payment was done immediately. Later, when I tried to download the downloader.exe, it was corrupted. After trying and downloading it several times, I got that the game started to be downloaded. After installing it, when I executed the game, it appeared without any text. I had to navegate during hours to find a solution (a file was missing), because they need a lot of time to answer, and their answers are useless. Finally, they haven't even given me the code for playing online. That's all an ironic joke. I don't recommend this site at all.