Nicolas Maillard
BEFull review -Delivery time : code4game's website claims the average delivery time is 20mins : I ordered 4 games and got them in 25m, 15m, 7h and 15h ! It's worth noting they don't deliver between 23pm and 3am GMT. -Customer service : answers in 2hours. Good. -Reward points : my points are still waiting for approval. There are no games you can spend them on anyway. -Prices : there are cheaper websites.
K
NLFrustrating customer service Bought a key. Key was already used. Had to send screenshots of activation, Steam library and inventory. No problem. Customer service answers fast and after 3 mails my ticket was moved to the refund department. Then the trouble started. They said the key was region locked wich was nowhere to be read on the site. They mailed that I would have to wait for my money until the key worked with another client. When I pointed out that my key had been already used, so it probably wouldn't work for anyone there was no answer. After two weeks of waiting I sent another message. Now everything started from the beginning with a request for screenshots. After copypasting the previous mails and adding the already sent screenshots I requested swift service and got some quite arrogant replies where they stated my key was add-on content needing a base game. I knew for a fact this wasn't so. After -again- a reply I got another request to send the screenshots again. When I was still considering my next step I got another mail that stated my money was finally refunded. Finally. Tl:Dr> Key didn't work. Endless mails. Customer service doesn't read previous mails. Great frustration and arrogant replies. Condescending suggestions that you don't understand how it works. Don't buy here unless you have Shaolin patience and frustration is not in your dictionary.
unknow
FRi didnt get my code im really angry -
John Ingram
GBInformation for first time customer a bit sketchy As a first time purchaser I found the process a little confusing, thinking it was just like other interne retailers where you bought a game and downloaded it. Here you wait for a couple hours to get a key to go to another web retailer to download it. None of this is explained clearly. Now I know the process and see the low prices, I will by from Code4 again. But as a first time customer I was nearly put off altogether.
Sami
FICheap and reliable Took several hours to get what I ordered, but got it anyway. They say, that they answer promptly on email's, but it also took several hours to get an reply. But anyway, cheap and reliable.