DO NOT TRY THIS WEBSITE UNLESS YOU ARE… DO NOT TRY THIS WEBSITE UNLESS YOU ARE WILLING TO LIGHT $360 ON FIRE BECAUSE YOU CAN'T TRY IT OUT FOR 14 DAYS TO SEE HOW WELL THE DOWNLOADS LOOK IN 4K, YOU CAN ONLY LOOK AT CLIPS FOR 14 DAYS...WHICH YOU CAN DO REGARDLESS OF THE SUBSCRIPTION. SO SCAMMY! Some of the downloads never even came through to my email either and I had to download several times. I will not stop until I get my money back because this is ridiculous. I've contacted my bank Goldman Sachs an hopefully they can get the money returned to me.

Bad service. Cancelling not easy. Cancelling your subscription is not easy. If you didn't sign up with PayPal, you have to contact the support. Good luck with that. I've contacted the support 11 days ago. No answer yet. Today, I've contacted them for the third time, and the automatic response included: "It could take up to 3 business days for us to reply." Worst customer service ever.

Great footage, Terrible interface Good Quality Clips - Terrible User Interface The user interface is the most painful thing I've ever experienced. It takes over 60 seconds and three different pages to download each individual clip! The footage is great, but the platform itself is terrible. Also, their other platform Artlist is a giant collection of the worst, most unusable music I've ever heard. They will never be as a good as storyblocks, where you can download each clip in one click.

A huge con - Do not sign up A huge con. You're advised you can sign up for a 'free account' when after you attempt to do so, you get stung for an entire year. Cue arguing with Art Grid for several days whilst their skeleton crew eventually decide to refund you. Having used Envato, Istock, etc these guys are absolute cowboys in comparison. Total con - avoid like the plague.

Non-Authorized payment, no billing support - feels like scam Correction after 2 weeks communication. REFUND ACCEPTED ------------------------ However still a good idea to have auto-renew option ON-OFF directly from your account. No one is answering to my email for refund. Auto-renew option is by default and THERE IS NO OPTION to stop it from your account. Paid $299 for one more year WITHOUT my permission and there is no contact with the support team for cancelling and refund.. If you want to cancel the subscription you'll have to stop your credit card with the bank, because they will use it for years... as it looks like.