Customer Service: Top Notch! I have to admit that I really needed some special hand holding and Alexis Aldama provided just that to me with grace, patience and calmly gave me with next steps in managing my LLC with perfect instruction. Her attention to detail, her punctuality and kindness makes her a true treasure! Decent Customer Service is hard to come by, however amazing customer service is even harder to find these days. I was at ease with Alexis and she provide me the guidance I truly needed. Thank you Alexis!

Ty made my experience memorable I spoke with Ty who was of great help to me in resolving an issue that I had. He made sure to bring to my knowledge the other important things I need to get done to secure myself and my business in the long run which I greatly appreciate.

Spoke with Jonathan and made me so… Spoke with Jonathan and made me so excited about the quick process. He was very knowledgeable about the issue in concern. Thank you again Jonathan for you awesome motivation and advices.

Very Poor Customer Service I opened my LLC with this company based on the good reviews and an apparently good offering. My onboarding specialist Ty was very helpful in the beginning to set up the company. As I was abroad, we did everything over a Google Meet call. He sent me over his contact details and told me I could reach out to him anytime. So after a few failed attempts to contact Ty and get a reply, I tried their chat. The attendant Kinzey was pretty unfriendly and told me that the only way is to contact via phone, which is hard if you’re not in the US and there is no other way on how to get a hold of them. Really poor customer service. I am left with many unanswered questions and with no choices. I deeply regret my decision to trust in their service.

Mark went over everything with me… Mark went over everything with me calmed all my fears answered all my questions gave me so many explanations on what and how I need to do things, along with his information to contact me. You are an awesome customer service person. Keep up the great work and I appreciate you more than you can everknow