getting worse and worse so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.

Website response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.

USTVNOW probably the best small TV channel congromulator Unfortunately many web based co's aren't very good in the Customer Satisfaction Dept. That is not the case with USTVNOW or TeleUp whichever you use. The product is exactly as they describe and the output is quality HD picture. They have been incredible any time I've had a question, problem or an idea. They were always incredibly fast and curteous but also thorough and wouldn't quit until they had the best solution for me... not just a solution. Can't give any better praise. Keep it up.

My credit card had expired and I was… My credit card had expired and I was notified by USTV that payment had been turned down. I updated my payment info but still did have access to the streams. I emailed and in less than 10 minutes service was restored. I was very pleased at the prompt and efficient action that was taken by USTVNOW. In the past any inquiry or problem was handled in the same manner......instantly.

Bad connection,/ can not watch TV. When we first signed, it was good. here and there the connection was not so great, but I am having problems with the connection lately , already for more then 48 hours could not what tv. I click on TV guide and all channels are lined up. When I click on the channel I want to watch, which most of the time is the night news on ABC, CNBC, CBS and others , the tv screen is black and a white circle, spins like a wheel, for hours, and I don't get the channel. Called customer service ( international call is not cheap) and the person kept telling me to go to speediest.net to check my internet speed, and unfortunately he was not able to solve the problem. after the call, I even tried to logo in again this time I'm my Mac Pro , and here comes the black screen and the wheel spinning for about 10 min before the image show up. it is bad. I am not using the service that I paid for..