High Quality Food Overall my two cats loved the food. The food shipped very quickly and came frozen. I started feeding my cats a small amount with their old food so they could get use to it. One of my cats loved it immediately. My other cat is a bit picky but over the course of a couple of weeks they enjoyed it and look forward to it. The food is a bit expensive, especially to feed two cats, but the food is high quality and I feel it's worth it.

Harry Ioves the food Harry Ioves the food, but hates the cow, was not refunded as advertised for the ones he won't eat. Watch and check auto ship. It changed from what I had set. Instead of changing order they canceled it. Not user friendly

I just had the best experience with… I just had the best experience with customer service ever! I was having such a weird day when I went to pick up my delivery there was no package to be found. I searched everywhere. I live in an apartment with Luxor lockers and the delivery guy did not put my package in a secure locker. I notified the complex of my issue and they still could not locate the package. I was so upset bc this economy has been brutal and I specifically budget every month so my fur babies get the very best nutrition possible. It can be a struggle but they deserve the best. My spirits were completely shattered but I decided to reach out to customer service just to voice my concerns. Bec was amazing and without hesitation processed a new order to be shipped asap. It’s these small acts of kindness and understanding from amazing businesses that make my heart feel full again. My fur babies mean the world to me and to have a company like Smalls take the reins in human compassion, it makes me feel a little bit more hopeful in humanity.

Made my cat extremely sick!! I really bought into this company’s hype. I bought several chubs. My cats were a bit hesitant, but one took to it pretty well. Unfortunately, she became VERY ill. I took her to the vet who was not happy I was feeding my girls this diet. I got a message from the company that there had been some quality control issues, resulting in a recall. I wanted to return it all — but they refused to take back anything that wasn’t in the recall batches. They got very ugly with me — even after I told them their product caused my cat to be very ill! They couldn’t care less. My vet says this diet has to much “handling/processing” that allows for human error like with what happened to my girl and their poisonous food. Just, BE WARNED!!

I am loving how the transition to… I am loving how the transition to mostly only smalls has given my 2 cats a sense of calm around one another after eating. It took away their competitiveness around dry food which was their favorite if given a choice because it’s like junk food. But they eat all their smalls and play and sleep harder. I don’t know that there much of a difference with ground and smooth and can’t tell which they prefer. Oh and I love the new broth as an added treat. I anlways have two packs ready to go in a glass Tupperware and two back ups ready to thaw nearby and find there is so much ease to feeding time since they eat it out of the fridge! I do spread out the meals to 4 times a day and it’s working!