Cyrus Robert
GBCache cleared more than expected but it still worked! My experience was detailed and straight to the point. I was unable to access my website and instructed to clear the cache after clearing the cache my web browser crashed, my tabs disappeared and I lost the chat communication. It took some time before reconfiguring it back to the way it originally was. I wish I was forewarned about this (unless it was an unusual occurrence). Other than that my questioned was answered and I was able to access my website.
Guya Mariani
ITEvgeni was absolutely wonderful Evgeni was absolutely wonderful. Kind, efficient and very helpful. He immediately saw the issue and solved it, DEFINITELY unlike your AI would ever be able to. It was a major problem to me and I am very grateful for his help. Promotion endorsed by me :)
David Pfeffer
GBSupport Staff Fixed My Site and Improved My Work Flow I was having issues with a plugin after running much needed updates. I was having trouble figuring out which one it is. The staff were very helpful and reminded me of a couple of useful techniques to prevent issues in the future (purging the cache and creating a staging copy of the site before making big changes!) I am very grateful for their assistance.
John
GBThe stars are for Luca The stars are for Luca - not for siteground Having your support team tell customers they can not manage hosting that is "expired" (no longer wanted) is why I'm sure they hear a lot of negative feedback. Luca was great, siteground tried to force me to renew something I didn't want to be able to access something I already paid for.
Joel Guerin
GBDon’t know how many times I can rate… Don’t know how many times I can rate the same hosting account, but every time I have a serious problem they are there, they stick with it, and they resolve it. I’ve said it before and I’ll say it again - SUPPORT is the differentiator, and SiteGround simply can’t be beat!