Time to go elsewhere :( My second year subscription is almost up and I'm going to be switching providers. This service has been really bad since end of last year. Support keeps telling me to uninstall and reinstall - which I have done over 6x now - still receiving server errors and constant buffering. Very disappointed as this service was phenominal before.

Poor tech support Service overall is ok sometimes it gets stuck and has minor issues, and everytime i go to them for technical support i get the same routine answers doesnt matter the issue. And it never helps anything it's hilarious. Might be time to go elsewhere

seems to be run by children This company seems to be run by children with absolutely no customer service skills. I was considering the switching to them from a cable company. I thought they should know that their app was buffering and freezing and they sent back a childish insulting and sarcastic email. Bad tv service with bad customer service is not a company you should do business with. I do not recommend them. Hopefully you have a better experience than I did.

They SUCK is all that I have to say They SUCK is all that I have to say. Don't waste your time!! Thank goodness I only tried a 10 day free trial!

Apollo is the best available I have read over all these complaints from customers of Apollo, and I can only say that you must be with one of the phony apollos. I have used the service for four years and maybe a glitch once in a while, but always just ride it out. Just remember how much you were paying the cable company. Most of the glitches I referred to were resolved in a short time.