AD
GBFantastic Service Only part of my order arrived, and when I emailed them they replied within about ten minutes and sent a replacement immediately. If only all adult stores (or regular stores for that matter) took customer service so seriously.
GAZ
GBEnd of a Great Company Used to be a great company, but now they have been swallowed up by Gamelink and no longer offer the extensive range of dvds they used to offer, a real shame as they used to be the only company I would trust with my money RIP Filthyadult
G Palmer
GBTHE BEST! Ive been a customer for several years now and have had nothing but excellent service from this company. I wish other companies offered the kind service that these people do! They will go out of their way if you want to order something thats not listed and they always reply very quickly and honestly to any messages you send them. The choice is good and often they have DVDs way ahead of their competitors. Orders arrive quickly. Only once has an order gone astray and it was due to order getting lost in the post. Within minutes of me sending an email to say my order had not arrived I had a message from the company to say a replacement was being sent and an apology (it wasnt even their fault!). Over the years this company keeps providing the very best customer service. You can order with confidence and everything they do is done with the customer in mind. I have nothing but praise for filthyadultdvd.com and wish other companies would take note!! Just recently I spent ages looking for two DVDs I wanted and could only get them from the US at a very high price. I was worried about the high cost of postage and also the problems that customs could have posed so I contacted Filthyadultdvd and PROBLEM SOLVED!!!! As always, they went out of their way with a special request. Thank you very very much for an always briiliant service!
Dave
GBExcellent I have had nothing but good service from FADVD, they are usually spot on and send the items as quickly as possible. Their catalogue is massive and they usually try and find stuff you want. The prices are OK and are more competitive than most sites, and is cheaper than importing from the USA. Give them a go, worth your time.
Alan Downes
GBStill Great I disagree with the previous review. I am also a long-standing user of this company and also had qualms. However, I have found them to have a huge selection, great prices and fast delivery. It seems their deliveries come from Europe rather than the 'States and are every bit as quick as they used to be when they were a completely UK based site. I had a problem with a disc recently and their customer service sorted it out for me very quickly and painlessly; yes, they're now part of the Gamelink empire, but it looks like that is a good thing. I'm still a happy customer.