AD
GBFantastic Service Only part of my order arrived, and when I emailed them they replied within about ten minutes and sent a replacement immediately. If only all adult stores (or regular stores for that matter) took customer service so seriously.
Alan Downes
GBStill Great I disagree with the previous review. I am also a long-standing user of this company and also had qualms. However, I have found them to have a huge selection, great prices and fast delivery. It seems their deliveries come from Europe rather than the 'States and are every bit as quick as they used to be when they were a completely UK based site. I had a problem with a disc recently and their customer service sorted it out for me very quickly and painlessly; yes, they're now part of the Gamelink empire, but it looks like that is a good thing. I'm still a happy customer.
Van
GBAmazing Customer Service I have been shopping with Filthyadultdvd for over 5 years and have never had a problem, orders have always arrived in good time and whenever I have had a query they have always got back to me within an hour or less. Recently I had a rather large order from them go missing in the post. I was concerned because it was nearly £1000 worth, so when I told them about it they quickly agreed that it was probably lost in the post (thieving post office gits) and they sent the entire order out again immediately with no quibbling. The replacement order arrived within a few days, and to my surprise and delight they had also added to my order by way of apology. There are a few sites who have good customer service, but these guys really go the extra mile. If there is ever a problem they really do everything they can to not only make it up to you but also give you something extra. When they apologise you feel they really mean it. There are lots of companies who will take your money and treat you like you like dirt afterward, but I will only spend my money with companies who treat me like I matter, so they have a customer for life here.
stuart
GBany evil angel title i order from the site and its excellent.great choice,always respond to your emails promptly and pleasantly.dont order from anyone else.you can take advantage of good discounts 10% of and buy 3 get the next half price.
elbeatle
GBthe websight wont load up so cant even … the websight wont load up so cant even go on it anyong else having this problem ive tried on my ipad as well still the same