Things you never thought to send … I really like the customization available depending on your need. Shipping was ok, I wish it were a little faster. Also with shipping, the package arrived damaged. Other than that, which was not unboxme’s fault, everything was phenomenal!

Great experience Great, responsive customer service. A wonderful way to send a gift from afar with a personal touch and having to double on shipping efforts. My only improvement request would be allowing to preschedule shipments, so say a friend has a birthday next month, it would be great to be able to place the order ahead of time instead of having to wait until ~a week before. That way there's less risk of it slipping my mind later on.

Responsive, Empathetic, Customer-focused… Decided to use Unboxme for Mother's Day gifts for all the women at church. Needed to a large number of boxes and ship them quickly because I needed to have the gifts prepared a couple days before Mother's Day. Sent an email to confirm they could meet my needs. Sara got back to me and was great in terms of responsiveness and being customer-focused. She answered all of my questions...facilitated a refund because I forgot the coupon code when placing the order online...made the process smooth, easy, and expeditious. I received everything on time and the ladies at church loved their gifts.

I really love UnboxMe I was so happy with this experience. The products are really high quality and beautifully assembled, and my friend loved her box. I think they're much nicer than a lot of similar products available — I wouldn't hesitate to order from them again. My ONLY comment for improvement would be shipping speed.

Low quality and value for the 40plus price. The box contents are awful - 40 + dollars for 6 bags of tea (1 dollar value), a pair of plasticky socks that fall apart after three wears (1 dollar value), a candle and a mug looking like they both came out of dollar store also? One could go to the dollar store, or five below, and assemble a better box themselves, for under 20. The items provided are not high quality at all.