Excellent experience I ordered a dress for my daughter who needed one for a formal. The style was exactly what she wanted, dress came in 30 days and was exactly as pictured. We assumed we'd have to have alterations done, but the straps on the dress were adjustable so no alterations needed! My daughter was very happy!

"0" star review If I could give a "0" star review, I would. I ordered 2 different dresses to try for my daughter's wedding. I didn't like either when they arrived and attemped to take advantage of the 'Worry Free Return Policy within 14 days of receipt'. It's a COMPLETE joke. They will waste your time by responding with one email/day, asking multiple times why you want to return the items, verifying the size was what was ordered and fit the size mannequin prior to leaving their factory, etc., etc., etc! They offered a $50 refund. I declined, so they offered an $80 refund - which I also declined. Now they're concerned about the cost of shipping to return the dresses (cost to me). What it costs me is of no concern to them. I now have 2 dresses I cannot use or wear. I've contacted my credit card company and asked them to reverse the charges. Finally - someone willing to assist with my issue. Bottom line? AVOID MISSACC AT ALL COST!

The items i ordered arrived on time and… The items i ordered arrived on time and as described. Very pleased with the quality and custom options. Ive bought an additional dress from them since. They also replied to my queries as i had an issue retrieving my account which was not their fault.

Not the Quality for the Price Ordered a dress for my daughter's wedding. It is not the quality I expected for the price I paid. It is also not the size I needed. Now all I want to do is RETURN the dress, but instead I got a message asking me to take a picture and measurements. The picture and measurements will not change the fact the QUALITY of the dress is not what it looks like online. The one good thing is I received it on 4/23 which is within the time-frame stated it would be delivered. PLEASE SEND RETURN INSTRUCTIONS! Thank you in advance.

The picture of the dress and…ordering experience The picture of the dress and description appealed to me. The reviews were positive but would have liked to know the comfort and ease of walking in the dress. So a video would be ideal and some customer pictures. I found custom ordering simple enough. I hope my additional request for my order will included in my custom make. So I hope I will be informed about my request being excepted before the dress is made. The online order process would not allow me to include the 15% code offer for dresses over $199.