Lisa Baker
GBTERRIBLE CUSTOMER SERVICE AND QUALITY ASSURANCE I'm giving this company one star for 2 reasons. First, though they are in the business of creating wall decor with lyrics, they are not accurate with lyrics and do not proof their product. My print came with incorrect wording and a sentence was duplicated. Both should have been caught by their team...neither were. Second, after giving it to my partner and him noticing the errors, which was horribly embarrassing, I reached out to Kirstie and was given a single line that said, "Looks like the custom was approved with that info." That's it...no apology, no offering! Not even a "hello" or "I'm sorry." I sent 2 follow up emails and got no response, until I threatened a negative review. Yet, there is still no resolution offered. I spent $250 on an item that I can't use and they are doing nothing to rectify their mistakes. Yes, I saw the pic of it on my phone, but did not proof all the lyrics...that's THEIR business and had they had some type of QA, it would've been caught. I merely proofed 2 parts...our names and that they got the right song. If they did the right thing and sent me a new one, they'd break even and keep a happy customer...maybe still make some money. But that is obviously not important to them. They do not have good business practices and worse, they are not good people." Kirstie claims to be a Christian "led by God." She is incorrect. God would tell her to do the right thing. Find another company to give your hard earned dollars to...one that values their customers, has high quality merchandise, and deserves the revenue. It's not AmourPrints."
Cyndi
GBLove it!!! Just received my canvas print yesterday and can’t wait to hang it up!! I had some changes to make (punctuation and sentence structure) and Chris was very helpful. It is perfect!! Thank you so much!!
Doug
GBSatisfied Was a quick and easy process to pick the information on the print and make adjustments, great customer service. Did have some challenges in understanding when it would be shipped but everything made it in time so it all worked out in the end. Very satisfied in the final product!
kavin paul
GBPerfect! Kristie and her elfs are really trying to put a smile on everyone who is looking for just that. I’m sure every order is taken good meticulous care and I can confirm that it does show in the end product. All the very best and heavens may fall quality is your USP, dnt compromise on that. My order came out Perfect, just like the song I asked to inscribe on it. Cheers.
Annie Jackson
GBBest Gift Ever I wanted to give my sister and her husband a beautiful unique gift for their 43rd anniversary and Amourprints gave me that exact gift. Kirstie was the absolute best in handling my order. Every time I asked a question she responded promptly, even during the holiday evening. The print arrived on time and it is so beautiful. My sister and her husband I know will just love this. Thanks to this company and I would definitely use them again for gifting.