Fulfilment of promise Congratulations,you made my daughter happy.the product you offered is of superior quality it came on Time for the holidays,we are very pleased with your service.my daughter found you on line but she had already been recommended by a friend from school.thanks

Speedy and well packed! I received my lotus capiz shell tea light holder sooner than I expected and it was beautifully and safely packed. I was also pleased to see that it was in the right sized box rather than a huge box with tons of padding. Obviously, this company knows how to pack their products. The candle holder is beautiful. I will return! Tijen Hotchkiss

Tissue Paper Tassels I ordered multiple pre-assembled tissue paper tassel sets. Upon receipt, they were completed compressed in the packaging, and therefore ALL of the tassels had been bent over and were full of wrinkles. Unacceptable. I am sure the product looked great prior to packaging, but you have to package your products in a way that will ensure they still look great upon receipt by the customer. When I chatted on-line with a CS rep to complain about how the tassels looked upon receipt, they offered me a "higher quality" option through a different vendor. Really? If you don't think your product is a quality product, then don't sell it! The other vendor did not have the colors that I need. I would upload a picture if I could, however, I do not see that I am able to do that. Luna Bazaar, you cannot completely flatten this product when you ship it. You need to find an alternative method for packaging this delicate product. Do not order the pre-assembled tissue paper tassels!!

Excellent customer service I had searched MANY websites trying to find rose gold mercury glass candle votives and Luna Bazaar had exactly what I was looking for! They had a beautiful collection of different shapes and sizes which we were also hoping to find. I ordered 8 sets of 6 of this collection and 5 were broken when they arrived. They were packaged well but could not handle the brutal holiday shipping and handling. After contacting a concerned but cheerful LB representative they graciously sent me an entire box of six to replace the 5 that were broken and I am happy that they all made it safely this trip! This company is on American soil and I will gladly order from them again! Thank you Luna Bazaar for a beautiful product and great customer service!

STUNNED! An old mercury Pottery Barn candlestick was accidentally broken. They no longer carried it - Found the Luna Bazaar and was able to replace the exact candlestick. As a caterer, I use these in numerous tablescapes. Their shipping was quick. No need for customer service as my order was filled in 3 days. Their products are top quality. Will definitely be back. Infact, think i have already sent in another order.