The shipping time was confusing AND… The shipping time was confusing AND disappointing. Because it was not clear when the cookies would actually be delivered, the BIRTHDAY gift arrived three days AFTER the intended celebration. To make matters worse, as we tracked the package (going from Dorchester, MA to Cohasset, MA -- and 11.75 mile distance) we were flabbergasted to learn, as we tracked it on its journey, that it was travelling by way of NH and Maine! What???? Really poor communication.

Another home run and hat-trick An exceptional product that serves as a reflection of those who produce them. I recently ordered a birthday pack for my sister that she was most pleasantly surprised by, all the more-so when I told her she need not have to share them :-). Heather and her crew are good humans who work very, very hard to deliver comfort and joy via a mix of flour, sugar, water, and chocolate. Honestly, they're the best cookies around.

Cookie of the month I have a cookie of the month subscription as a gift with no real information about Top Shelf Cookies. The cookies are delicious

Top Shelf Service Once Again! Sent cookies to family members who moved down south. The order was received in a very timely manner. And to quote one of the recipients “They (cookies) were delicious!” Thanks to Top Shelf for once again taking such great care of my order.

Great gift I tried these a farmer's market this summer- delicious. Right then, I knew they would make a great holiday gift- nice to send someone out of state a little taste of Boston. Their favorite was Winter Lagerland.